About HEMSI

HEMSI (Huntsville Emergency Medical Services, Inc.) is Madison County’s 501(c)3/not-for-profit ambulance service provider offering world-class service and the highest standards of care.

Download - ANNUAL REPORT 2018

Mission 

HEMSI provides excellence in compassionate paramedicine for our community.

Vision 

HEMSI will maintain the highest standards of emergency medical care for the community through operational readiness, fiscal accountability, and maximum efficiency.

The HEMSI Way – Our Values

Pride – Demonstrating confidence in ourselves, our organization, and our work

Advocacy – Keeping patient needs at the forefront

Teamwork – Working toward common goals and helping each other grow

Integrity – Doing the right thing morally and ethically

Excellence – Applying the highest standards of paramedicine

Nonstop Response – Providing timely care day and night

Trust – Respecting patients, fellow employees, and the organization

Service – Exhibiting a compassionate spirit toward others and the community

Strategic goals 2018-2020

  • Increase capabilities of employees and systems

  • Improve operational productivity

  • Ensure the workplace aligns with employee needs

  • Collaborate with key partners on significant challenges

  • Enhance internal communications

  • Expand engagement with our community

HEMSI Highlights

  • Serves more than 370,000 residents

  • Covers over 800 square miles of Huntsville-Madison County, Alabama

  • Provides premiere emergency medical transportation

  • Offer many other community-enhancing services

    • Support for non-profit community events at no cost

    • On-site sporting events care

    • Numerous philanthropic projects and events every year

None of HEMSI's funding comes from taxes or any other publicly funded source.

  • 90% of funds come from patient transport fees

  • 10% from stand-bys, contracts, and miscellaneous sources