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Serving 370,000+ residents in over 800 square miles, HEMSI is Madison County's not-for-profit emergency medical services provider and is nationally recognized for high-performance services.

  • 265 dedicated employees

  • 12 stations to serve the community

  • 36 units in a state-of- the-art fleet

  • 65,000+ calls per year

Hands-only CPR A potentially lifesaving technique involving no mouth-to-mouth contact. Learn More

HEMSI's 911 Communications Center

Accredited Center of Excellence

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HEMSI Receives American Heart Association’s Mission: Lifeline EMS Gold Plus Recognition Award


HEMSI has received the 2019 American Heart Association’s Mission: Lifeline® EMS Gold Plus Award.  This marks the fourth consecutive year that HEMSI has earned these awards at increasing levels of achievement for implementing quality improvement measures for treating patients who experience severe heart attacks. 

Every year, more than 250,000 people experience an ST elevation myocardial infarction (STEMI) the deadliest type of heart attack caused by a blockage of blood flow to the heart that requires timely treatment. To prevent death, it’s critical to restore blood flow as quickly as possible, either by mechanically opening the blocked vessel or by providing clot-busting medication.

The Mission: Lifeline initiative provides tools, training and other resources to support heart attack care following protocols from the most recent evidence-based treatment guidelines. Mission: Lifeline’s EMS recognition program recognizes emergency medical services for their efforts in improving systems of care to rapidly identify suspected heart attack patients, promptly notify the medical center and trigger an early response from the awaiting hospital personnel.  


  • When I needed help, your crew was efficient, professional, and compassionate. At a time when a patient is in a state that is less than optimal, all of those qualities are extremely important in helping put the patient at ease. The crew excelled in each of those areas, and should be commended!
  • Thank you for bringing your HEMSI to see our class. It was very cool to see inside it. I’ve never been in a hospital and don’t want to go, but I liked see you and the stuff you use.
  • My husband of 50 years had his second stroke, and I had to call 911 for the first time in my life. The competence, calmness, and quick response of your people soothed us both. Thank you for responding in such a wonderful and rapid manner.
  • ““From the moment the paramedics showed up to transport our father, they put us at ease. They were wonderful in every way -- professionally and personally. We are so grateful for their service and compassion.”